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Our Founder and Principal Consultant Mike Whelan has been helping people hate computers less, and use them more effectively for over 20 years.
Career highlights include responsibility for multi-site data-centers controlling multiple car plants, managing data center relocation projects and developing a software system that took a $10M company to $1B over the 20 years since the program started operation. Yes, it's still in use today.
But don't worry, all that tech background has not made Mike into an incomprehensible geek with a hermit's personality.
After a hard day's work rescuing PC users in distress, Mike relaxes with grandkids or donates his time to helping Michigan's job market recover with CTSM. On weekends and some evenings you may catch Mike delivering seminars to teach parents how to make their computers family-safe.
How We Do Business
  • Know more, Care more, and Do more than any other shop.
  • We never want to see your PC again! We plan to fix it once, all the way, and give you the tools and the training to avoid bringing it back.
  • We INVEST our own time in staying ahead of the malicious threats on the web learning to SOLVE the problems, not wipe around them at your expense.
  • Call around, (we did) and ask: “How often do you “reformat and re-install”? We were told 30%-60% Our track record: 5%.
  • Invest the time to solve the problem, not treat a symptom
    This means that as we disinfect/tune your computer:
    • We don’t “give up” and re-install just because it’s taking too long.
    • If our 80+ step process hasn’t completely cleaned your machine, we do the research to find out why. We've been known to spend two full days, finding (or inventing) the solution. (No extra charge, of course)
  • Each time we develop a new technique, every future client reaps the benefit.
 
 
 

FAQ's

Q: Mike, What do you mean, you never want to see my PC again? Don't you want my repeat business?

A: Not the way most shops do, If we can make you self-sufficient, and more efficient, then we know you’ll send your friends.

THEN, you'll come back, just before purchasing a replacement computer, we’ll ensure you make the right choices, then we’ll speed it up and secure it to be sure you’ll stay productive:
www.PCbuyersAgent.com

Q: Why won't you sell a PC?
A: Those who sell an item have a vested interest in selling more of it. We'd rather help you keep your existing PC functioning longer. It's less costly for you, and less land-fill.

Q: Where best to dispose of truly old computers?
A: There's a non-profit that accepts working computers on the West side of Ryan, just S. of I-696. Oakland County's SOCCRA also has an "electronics" dumpster outside the facility on NE corner of Evergreen & 8 mile.
See also: Michigan Recycling.

YourPCpitstop
Rochester Rd.
Rochester Hills MI 48307
Call for appointment, day or eve
Phone: 248-557-1001

YourPCpitstop Services area codes 248, 586, 313, 810, and 734
covering the following Michigan counties and communities:


Oakland County, Michigan
   Addison, MI 49220
   Auburn Hills, MI 48321, 48326
   Berkley, MI 48072
   Beverly Hills, MI 48025
   Bingham Farms, MI 48025
   Birmingham, MI 48009, 48012
   Bloomfield Hills, MI 48303, 48304
   Bloomfield Hills, MI 48301, 48302,
   Bloomfield, MI 48301, 48302
   Bloomfield, MI 48303, 48304
   Brandon, MI 48462
   Clarkston, MI 48346, 48347, 48348
   Clawson, MI 48017, 48398
   Commerce, MI 48382
   Clinton Township, MI 48035, 48036
   Clinton Township, MI 48038
   Farmington Hills, MI 48334
   Farmington, MI 48331, 48332
   Farmington, MI 48333, 48334
   Farmington, MI 48335, 48336
   Fenton, MI 48430
   Ferndale, MI 48220
   Franklin, MI 48025
   Groveland, MI 48462
   Hazel Park, MI 48030
   Highland Park, MI 48203
   Highland, MI 48356, 48357
   Holly, MI 48442
   Huntington Woods, MI 48070
   Independence, MI 48346
   Keego Harbor, MI 48320
   Lake Angelus, MI 48326
   Lake Orion, MI 48359, 48360
   Lake Orion, MI 48361, 48362
   Lathrup Village, MI 48076, 48037
   Leonard, MI 48367
   Lyon, MI 48851
   Madison Heights, MI 48071
   Milford, MI 48380, 48381
Oakland County, Michigan
   Northville, MI 48167
   Novi, MI 48374, 48375, 48376, 48377
   Oak Park, MI 48237
   Oakland, MI 48363
   Orchard Lake, MI 48324
   Orion, MI 48359, 48360, 48361, 48362
   Ortonville, MI 48462
   Oxford, MI 48370, 48371
   Pleasant Ridge, MI 48069
   Pontiac, MI 48340, 48341
   Pontiac, MI 48342, 48343
   Rochester Hills, MI 48306
   Rochester Hills, MI 48308
   Rochester Hills, MI 48307
   Rochester Hills, MI 48309
   Rochester, MI 48306
   Rochester, MI 48309
   Rochester, MI 48307
   Rochester, MI 48308
   Rose, MI 48654
   Royal Oak, MI 48067, 48068, 48073
   South Lyon, MI 48178
   Southfield, MI 48034, 48037
   Southfield, MI 48075, 48076
   Southfield, MI 48086
   Springfield, MI 49037
   Sylvan Lake, MI 48320
   Troy, MI 48007
   Troy, MI 48084
   Troy, MI 48099
   Troy, MI 48083
   Troy, MI 48098
   Walled Lake, MI 48390, 48391
   Waterford, MI 48327, 48328, 48329
   West Bloomfield, MI 48322, 48323
   West Bloomfield, MI 48324, 48325
   White Lake, MI 48383, 48386
   Wixom, MI 48393
 Macomb County, Michigan
   Armada Township, MI 48005
   Bruce Township, MI 49724
   Centerline, MI 48015
   Richmond, MI 48062
   Clinton Township, MI 48035, 48036
   Clinton Township, MI 48038
   East Point, MI 48021
   Harrison, MI 48045
   Lenox Township, MI 48050
   Macomb Township, MI 48038
   Mount Clemens, MI 48043
   Mount Clemens, MI 48046
   New Baltimore, MI 48047, 48051
   Ray Township, MI 64255
   Richmond Township, MI 48062
   Romeo, MI 48065
   Roseville, MI 48066
   Shelby, MI 49455
   St. Clair Shores, MI 48080, 48081
   St. Clair Shores, MI 48082
   Sterling Heights, MI 48310
   Sterling Heights, MI 48312
   Sterling Heights, MI 48314
   Sterling Heights, MI 48311
   Sterling Heights, MI 48313
   Utica, MI 48315
   Utica, MI 48316
   Utica, MI 48317
   Utica, MI 48318
   Warren, MI 48089, 48090
   Warren, MI 48091, 48092,
   Warren, MI 48093, 48397
   Washington, MI 48094, 48095

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